Genpact Off Campus Hiring Fresher For Management Trainee If You’re Looking For Genpact Off Campus Placement Then This Is Good News For You, Now You Can Apply For Management Trainee in Genpact Off Campus Placement.
About Genpact Off Campus Drive:
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Genpact is inviting applications for the role of MT, Collections
Official Website: www.genpact.com
Job Profile: Management Trainee
Experience Required: Freshers
Work Location: Hyderabad India
Job Category: Full Time
Responsibilities
• Leading a portfolio of Collectors deliver on customer specified parameters, employee related priorities and the profitability of the business.
• Detailed understanding of Personal Loan, Auto Loan, RIBG, and Field Collections.
• Ability to comprehend client needs & should drive clients / Internal MBR & QBR, Reviewing every day and reporting out to internal partners
• Should drive the In/ output metrics, Contact Rate, Promise Rate, Resolution Rate & should have worked upon Dialer
• Anticipate and plan for new hires; get involved in hiring; prepare for team schedules; plan for resources based on volume projection and current available head count; and allocate responsibilities
• Understand performance metrics. Perform a trends’ analysis. Recommend and execute suitable actions to the customer.
• Purposefully resolve people issues and ensure that attrition is well below the defined target.
Minimum Qualification:
• Graduate (Any Subject area)
Preferred qualifications
• Has understanding of balancing defaulted accounts, speak to end customers, resolve queries and the account.
• Make process improvements to ensure delivery on all performance CTQs
• Roll out various contests and other motivational tools for team from time to time.
Apply Now: Genpact Off Campus Drive 2023
